Affordable Housing Property Manager

Pittsburgh, PA
Full Time
Mid Level

The Hill CDC is seeking an experienced Affordable Housing Property Manager who possesses in-depth knowledge of Low-Income Housing Tax Credit (LIHTC) and HUD Section 202 properties. The ideal candidate will have a minimum of 5 years of experience and will be responsible for overseeing the day-to-day operations of our affordable housing communities, ensuring compliance with all applicable regulations, and providing excellent customer service to our residents. This position requires a proactive, organized, and detail-oriented individual with a strong commitment to maintaining the quality of our properties and promoting a positive living environment for residents. 

Responsibilities: 

Property Operations: 

  • Oversee the overall management of the affordable housing properties, including daily operations, maintenance, and resident relations. 

  • Ensure the properties are well-maintained and present a clean, safe, and attractive appearance. 

  • Conduct regular property inspections to identify maintenance needs and enforce compliance with property policies. 

  • Coordinate and oversee property repairs and maintenance, adhering to budgetary constraints and timelines. 

  • Manage outside vendors and contractors to support property maintenance efficiently. 
     

Financial Management: 

  • Develop and manage the property's annual budget, working in collaboration with the management team and ownership. 

  • Monitor and control expenses to maximize cash flow and profitability while maintaining the quality of the properties. 

  • Implement rent collection procedures and ensure timely payment processing, while handling any delinquencies appropriately. 
     

Compliance: 

 

  • Maintain a thorough understanding of LIHTC, HACP Project and Tenant based voucher, and HUD Section 202 program regulations and requirements. 

  • Ensure the property's ongoing compliance with LIHTC and HUD regulations, including annual reporting and recertification processes. 

  • Oversee and manage the application process for new residents, verifying income eligibility and other qualifications. 

  • Coordinate HQS inspection preparation, inspection, and response to maintain compliance.   

  • Handle any required recertification processes for existing residents to maintain program compliance. 

 

Resident Relations: 

  • Foster a positive and welcoming environment for residents, promoting a sense of community within the property. 

  • Address resident concerns and complaints promptly and professionally, striving to resolve issues to the satisfaction of all parties involved. 

  • Organize and facilitate resident events or programs to encourage community engagement. 

  • Liaise with supportive services as needed. 

 

Team Management: 

  • Lead and supervise vendors and contractors, a small property staff, providing guidance, training, and support to ensure a productive and cohesive team. 

  • Conduct regular meetings with direct report and manager to assure performance. Performance evaluations should be given to reporting staff to encourage growth and accountability. 

  • Must work both independently and collaboratively with the team to achieve property goals. 

 

Qualifications: 

  • Bachelor's degree in Business Administration, Real Estate Management, or related field (preferred) OR equivalent combination of education and experience. 

  • Minimum of 5 years of experience in property management, with a focus on affordable housing, LIHTC, and HUD Section 202 properties. 

  • Strong understanding of LIHTC and HUD Section 202 program regulations, compliance requirements, and reporting procedures. 

  • Experience with Yardi property management software. 

  • Valid driver's license and personal vehicle required to traverse to our scattered site properties. 

  • Proven experience managing outside vendors and contractors to support property maintenance. 

  • Knowledge of fair housing laws and other relevant housing regulations. 

  • Excellent organizational and problem-solving skills with the ability to multitask effectively. 

  • Exceptional communication skills, both written and verbal, to interact with residents, staff, and other stakeholders. 

  • Self-starter with the ability to work independently and as part of a team. 

 

Benefits 

  • Employer pays 80% of Health benefit costs including vision and dental. 

  • Paid Time Off after 90 days and paid holidays 

  • Work with a community-oriented, mission-driven and committed team.  

 

Join our team and make a positive impact on the lives of our residents by providing quality, affordable housing in adherence to LIHTC and HUD guidelines. If you meet the qualifications and have a passion for affordable housing, we look forward to receiving your application.  

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